Financial Transparency
All financial transactions are processed transparently with clear fee structures. We provide detailed transaction histories and maintain segregated player funds as required by UK regulations.
Privacy & Transparency
How we protect your personal data and maintain transparency in all our practices.
Data Protection Commitment
Royagelib.com is committed to protecting your privacy and personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This policy explains how we collect, use, store, and protect your personal information.
Information We Collect
We collect personal information necessary to provide our services, including: account registration details, identity verification documents, payment information, gaming activity data, device and browser information, and communication records with our support team.
How We Use Your Data
Your personal data is used to: provide and maintain our gaming services, verify your identity and age, process payments and withdrawals, comply with legal and regulatory obligations, prevent fraud and money laundering, improve our services and user experience, and communicate with you about your account and our services.
Legal Basis for Processing
We process your personal data based on: contractual necessity to provide our services, legal obligations under UK gambling and financial regulations, legitimate interests in fraud prevention and service improvement, and your explicit consent for marketing communications and optional features.
Data Sharing and Disclosure
We may share your data with: payment processors and financial institutions, identity verification services, regulatory authorities when required by law, our licensed software providers for game provision, and professional advisors including legal and compliance consultants. We never sell your personal data to third parties.
Data Security
We implement industry-standard security measures including: SSL encryption for all data transmission, secure servers with restricted access, regular security audits and penetration testing, staff training on data protection, and incident response procedures for any security breaches.
Your Rights
Under UK GDPR, you have the right to: access your personal data, rectify inaccurate information, erase your data in certain circumstances, restrict processing of your data, data portability, object to processing based on legitimate interests, and withdraw consent for marketing communications.
Cookie Policy
We use cookies and similar technologies to: enhance your browsing experience, remember your preferences, analyze website traffic and usage patterns, provide personalized content, and ensure website security. You can manage cookie preferences through your browser settings or our cookie consent banner.
Data Retention
We retain your personal data for as long as necessary to provide our services and comply with legal obligations. Account data is typically retained for 7 years after account closure as required by UK gambling regulations. Marketing data is retained until you withdraw consent.
Contact Our Data Protection Officer
If you have any questions about this privacy policy or wish to exercise your data protection rights, please contact our Data Protection Officer. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data protection rights have been violated.
Transparency Commitments
Our pledge to openness and accountability in all our operations
Game Fairness
We publish Return to Player (RTP) percentages for all games and undergo regular audits by independent testing laboratories to ensure fair and random game outcomes.
Regulatory Compliance
We maintain full transparency with the UK Gambling Commission and publish our license details, compliance reports, and regulatory communications as required by law.